President Peter Mutharika has approved proposed reforms by Blantyre Water Board (BWB) which include diversification of revenue through production of bottled water and introduction of mobile billing.
The other reforms include fast-tracking the implementation of prepaid billing water meters, reduction of non-revenue water, introduction of leak detection system, development of a management information system and a geographic information system (GIS) and hydraulic model.
The approved reforms, which are a result of BWB’s engagement with the Public Service Reforms Commission (PSRC) chaired by Vice-President Saulos Chilima in June 2015, will be developed and implemented starting from October 1 2015, according to a statement signed by BWB public affairs officer Priscilla Mateyu.
The statement said the implementation of the approved reforms will improve the board’s service delivery to its customers and the public.
“The coming in of the public service reforms programme has set new targets for Blantyre Water Board [BWB] and it has also outlined several areas that need reform for the board to serve its customers better,” said Mateyu.