Blantyre City Council (BCC) has said its service delivery is expected to improve once the service charter is launched and operationalised on July 1 this year.
BCC officials gave the assurance on Thursday in Blantyre during a stakeholders’ meeting organised by Concerned Youth Organisation (CYO), a non-governmental organisation, which is championing citizen participation and implementation of the service charter with funding from Tilitonse.
Taking turns, directors of different departments at BCC assured stakeholders of the council’s commitment to ensure effective service delivery once the charter is launched in July this year.
BCC director of health and social services Samdne Seunda said the council is committed to achieving a number of developmental initiatives.
“For example, there will be modern public toilets to ensure good sanitation and hygiene practices in the city,” he said.
On his part, BCC director of engineering Grant Sichali said the council will ensure that waste management and pollution are checked in the city.
CYO executive director Harvey Chimaliro said it is in the best interest of Blantyre residents to ensure that the council is responsive to the needs of the residents. n