Councillor decries mobile telecommunications inefficiency
Councillor for Lilongwe Chigoneka Ward, Desmond Bikoko, has asked mobile telecommunications operators to conveniently provide viable solutions to propel the country’s socio-economic growth.
Speaking on Friday when Airtel Malawi officially marked the opening of a shop for the company’s premier clients at Lilongwe City Mall, Bikoko observed that mobile telecommunication “is no longer a luxury as it is a basic necessity for everyone”.
“We need our mobile service providers to come up with the much-needed modern business solutions. Mobile phone-based banking has to be empowered and adopted fully; data or talk time has to be affordable and Internet has to be fast and unlimitedly available,” said Bikoko.
He also urged government to consider that services of local councils should be available online, arguing the move, if encouraged, stands to help local authorities save time and money.
“As we are in the digital era, it should be a goal for every council to recognise the growth of telecoms and introduce mobile phone applications to provide instant access to services or to allow residents report dumped rubbish and any anti-social behaviour.” He said.
Airtel customer service director Sibusiso Nyasulu said they took note of the councillor’s observations, promising that, as a brand, Airtel is determined to offer the much-needed competitive modern innovations.
