FDH Bank set to consolidate five-year gains

FDH Bank managing director Phillip Madinga says having registered tremendous growth in the past five years of its existence, the challenge now is to consolidate the gains to position the financial institution for greater heights.

Madinga, speaking at the customer sapphire celebration cocktail in Blantyre, said the bank’s vision of being the leading provider of ‘first class’ banking solutions in Malawi and the Southern African region, remains unchanged.

“To deliver on this vision, we have emphasised the need to offer exceptional customer service. We have also emphasised on the need to deliver our services with speed and excellence to you our customers.

“We are a home-grown bank and I believe being a local bank and home-grown, has placed us well to remain relevant to your because we understand this market and your banking requirements better,” he said, at a function that was also attended by the bank’s corporate and individual customers.

Madinga said as the journey continues, their focus will be on improving service delivery to make banking easy and enjoyable for their customers.

He said the bank will also continue with the extension of itsbranch network, to complement their existing 12 branches and agencies.

“We are also currently installing additional ATMs [automated teller machines] across the country to ensure that you can access some of our banking services without physically going to our branches. This is in addition to the rolling out of our Point of Sale [POS] machines, which we are currently working on,” he said.