The Malawi Communications Regulatory Authority (Macra) plans to open an office in Mzuzu to be responsible for all its functions in the region.
Macra director general Daud Suleman said this on Monday evening during the company’s interaction with people in Mzuzu.
He acknowledged the difficulties people in the region face to access his office.
This will be Macra’s third office, after the headquarters in Blantyre and a satellite office in Lilongwe.
Suleman also announced plans to open an office in the Eastern Region.
He said: “There was a gap because we have our head office in Blantyre and satellite office in Lilongwe. For people who are looking for new services and those already licensed and want to have their queries resolved, it was a daunting task.
“So, opening an office in Mzuzu is a sign of our commitment to serving Malawians better.”
Minister of Information Gospel Kazako said he expected the best from Macra.
“I want the best office which is well resourced to ensure that information and communications technology issues receive the necessary attention,” he said.
Macra was established pursuant to Section 3 of the Communications Act (1998) of the Laws of Malawi to regulate the country’s communications sector.
Macra now draws its mandate from the Communications Act of 2016 to regulate and monitor the provision of communications services and ensure that practicable, reliable and affordable communication services are provided in the country.