Minister of Homeland Security Richard Chimwendo Banda has commended Eastern Region Immigration Office for its professionalism and quality service delivery.
The minister said this on Friday during a familiarisation tour of the facility in Mangochi.
During the tour, Chimwendo Banda inspected the Passport Issuing System and the Permit Section, which impressed him.
He said: “Eastern Region Immigration Office has acted as a model and learning centre to me.
“I would wish if all other institutions from different corners of this country come here to learn and witness how best things are done.”
Chimwendo Banda also assured officers that he will address some of the challenges the institution is facing, including insufficient funds, mobility, housing and promotions.
He said: “Some challenges come in because resources are centralised at the headquarters to the extent that some authorities are overloaded with responsibilities.
“So, we will decentralise resources in regional offices.”
In his remarks, Regional Immigration officer (East) Vivian Kasambo said the minister’s visit gave the office an opportunity to discuss pertinent departmental issues.
He said officers at the facility believe in working as a team; hence, the efficiency in service delivery.
“The achievements are as a result of the hardworking spirit of all officers and their officer-in-charge,” he said.
The function was also attended by the ministry’s chief director Kennedy Nkhoma.
The Eastern Region Immigration Office comprises Zomba District Immigration Office, Nayuchi Border Post, Liwonde Inland Port, Chiponde Border Post, Makanjira Border Post, Monkey Bay Immigration Office, Club Makokola Aerodrome, Mlambe One Stop Public Services Delivery Centre and Mangochi Regional Office.