Minister of Information Gospel Kazako says government is in the process of developing a Postal Courier Policy to bring sanity in the business which is riddled with operational challenges.
The minister said this in an interview on Thursday in Lilongwe on the sidelines of a visit to Ankolo.com Courier to familiarise himself with its operations and appreciate challenges the firm is facing.
Kazako said the absence of the policy presents a chaotic operational environment due to existing gaps on policy guidance on how the postal and courier business should operate.
He said: “The industry has not been operating in a good environment because of the absence of the policy. I don’t know how it has survived for many years without a policy.
“People just conduct the business without guidance and direction, so we are going around consulting and soliciting views that will inform the content of the policy anchored by the Malawi Communications Regulatory Authority [Macra] under my ministry.”
Kazako said government wants more Malawian businesses to be supported to grow the economy.
On his part, Ankolo.com Courier acting chief executive officer Owen Kamwendo said it was pleasing that government wants indigenous businesses to prosper.
He said Covid-19 has boosted the courier business as traders are now using the Internet to order goods, thereby using courier services to move them from one destination to another. The country has 18 courier companies, according to Macra.