Northern Region Water Board (NRWB) has introduced two initiatives in a bid to recover about K800 million individuals and private sector organisations owe the regional potable water supplier.
NRWB yesterday unveiled the Rapid Results Approach (RRA) and Chipopoma cha Kawiruwiru initiatives as part of a strategy to reduce the debt and also improve the institution’s efficiency.
Unveiling the initiatives, NRWB chief executive officer Titus Mtegha said the RRA is a system for registering tangible results in key result areas by breaking long-term targets into 100-day milestones while Chipopoma aims to improve performance in key areas, including sales growth, profitability, non-revenue water and customer service by encouraging competition among zones and schemes.
Speaking during the launch yesterday, he said the RRA will improve service delivery through improved liquidity to finance operations and service extension.
Said Mtegha: “Under RRA, we want to see how we can make gains and do things differently so that we achieve results. We have set ourselves 100 days to achieve the results of reducing debtors from the current situation where we have almost K800 million being owed by customers which translates to almost 65 days, we want to reduce that to 45 days.”
However, Mtegha could not disclose how much government ministries, departments and agencies (MDAs) owe NRWB.
He said: “Government is owing us, but we have a different approach with it. We have agreed that the Ministry of Finance and all the consuming institutions, we have set targets, so that those targets could be reviewed and see how they can assist.
On his part, NRWB board chairperson the Reverend Howard Matiya-Nkhoma urged the institution’s employees to engage an extra gear for the two initiatives to bear fruits.