Inspector General (IG) of Police, George Kainja has said increased cases of mob justice are a sign of a sour relationship between law-enforcers and the public.
The Police chief said this on Monday at Malawi Police Cottage in Mangochi when he opened a strategic development plan, monitoring and evaluation workshop for research and planning coordinators drawn from the Northern, South Western and South Eastern regions of police.
He has since committed to introduce a service charter, improve service delivery and customer satisfaction questionnaire in all police stations to allow people to provide feedback on police conduct.
In an interview later, the Kainja said Malawi has registered many crimes recently due to the law enforcement agency’s failure to implement measures that accommodate views from the public.
Said the IG: “It is sad that we have registered cases of mob justice, violence, theft, murder and defilement, among others. This is due to poor relationship between police and the public.
“But, all these challenges will soon be over because for the first time in our history, we will have these tools to enable our officers engage with communities on their service delivery.”
Kainja said the workshop will provide participants with requisite skills and knowledge in monitoring and evaluation in line with the Police Service’s five-year strategic development plan spanning 2019 to 2024.
Luciano Nandolo, a participant from Ntcheu Police, said the workshop will help them learn new things which are relevant to their work as they strive to improve the Police Service.