Integrated mobile and data services provider Telekom Networks Malawi (TNM)plc has described the resent hike in its smart data bundles as a realignment of some of its bundles effective this month.
Among others, the company raised its 31 days Smart 2 gigabyte(GB) bundle by 40 percent from K5 000 to K7 000 while its Smart Super Surf Weekly bundle has been raised by 35 percent from K1 850 to K2 500.
The 10 mega byte(MB) Smart Start Daily bundle has been revised upwards by 53.8 percent from K65 to K100 and the 30 MB bundle has been raised by 25 percent from K120 to K150.
In a written response to a questionnaire on Friday, TNM senior manager responsible for public relations, Akossa Hiwa, said out of a total of over 100 data bundle plans available, only seven have been reworked and also that the cost of accessing most popular bundles for social media, including WhatsApp, remain unchanged.
“Bundles help customers to use data at a cheaper cost and what we have done is to ensure that our customers continue enjoying better and affordable data services on 4G LTE data network.
“TNM recently introduced Yanga Data bundles that are offering even cheaper data tariffs to its customers all the time,” she said.
According to Hiwa, TNM has currently invested over K22 billion in the last 18 months to upgrade its network with the leading edge technology that has positioned Malawi among the best in class when it comes to the provision of telecommunications.
Meanwhile, Consumers Association of Malawi (Cama) executive director John Kapito has asked the company to come up with products tailored for the small economy rather than increasing the prices.
Kapito has also called on the regulator Malawi Communications Regulatory Authority (Macra) to regulate the prices in the sector.
In April this year, Macra said that it has engaged a United Kingdom based consultant to help the authority develop cost models and pricing frameworks for telecommunication services in the country.