TNM post-paid contracts game changer, says MD

In a bid to improve customer experience with its 4G Internet, TNM plc has unveiled new packages for its post-paid customers which are tailor-made under what is called TNM Contract.

The offer comes in four contract packages dubbed TNM Lite, TNM Classic, TNM Plus and TNM Ultimate.

Speaking on Friday in Blantyre during the launch of the product, which specifically caters for its corporate customers, TNM chief executive officer Douglas Stevenson said the new contract packages are part of the journey by the Malawi Stock Exchange (MSE)-listed mobile network operator to achieve convergence in delivery of mobile Internet and information and communication technology (ICT).

“TNM Contract is full fledged package to enhance user experience by providing incentives for voice, data and unparalled connectivity to our now high-speed and reliable Internet,” he said.

Stevenson said for as low as K10 000 per month, customers can join the TNM post-paid family and qualify for a free smartphone worth K60 000 in addition to free WI-FI.

The other packages offer customers incentives of smartphone in the ranges of K160 000 for TNM Classic, K450 000 for TNM Plus and K900 000 for TNM Ultimate.

“Our new packages go beyond voice by providing data and mobile Internet, illustrating our drive from a traditional GSM [Global System for Mobile] company to a full fledged ICT company,” said Stevenson.

One of the corporate customers, Dumisani Ngulube, who is chief commercial manager of  Times Group, described the product as exciting due to its ability to offer free limited calls which he said would help reduce monthly bills spent on voice calls.

“The products also changes the dynamics of the market as it will be beneficial especially to consumers as prices will go down once other competitors adopt the same,” he said.

TNM plc is the only telecommunications company listed on the 13-counter MSE.